Many times, the claims you see about home cleaning services on websites and ads are too good to be true. Sometimes you need to do some research. Ask them a few questions to find out if they are the right people for you.
Don’t be afraid of asking questions when you hire a professional housecleaning team. These questions could save you money or make your life miserable. It is important to not find out too late that the company you have hired is not as reliable or as good as they claim.
Before you hand over your key to the company representative, be sure to ask these questions:
1. How do you screen your employees?
It can be very worrying to allow strangers into your home. If a cleaning company values the trustworthiness and credibility of its employees, then you can rest assured that your house will be in good hands.
These virtues are important to cleaning companies that can ensure their employees undergo thorough police checks. This is because they understand that it could be a decisive factor for potential clients.
2. What is the cost?
Of course, pricing. The cost of home improvement can be directly affected by several factors:
- Usually, an hourly rate will be given at the initial visit
- You can also request any specialized cleaning service (e.g. an end-of-lease clean).
- How many cleaners they’ll send
- The property’s size
Make sure you are as precise as possible when detailing the details to professional home cleaners. You will get a better estimate of the cost. You should tell them how many rooms and how many square feet you have, as well as how many cleaners are needed.
You might ask the company to complete the cleaning in a set amount of time if you are on a strict budget.
3. Are your employees insured?
Many companies have bonds and liability insurance. This means that the company is responsible if something happens to employees while they are working. You are not.
The company will also take responsibility if your home is damaged or destroyed during cleaning.
These bonds and insurance are sure to give you peace of mind and ensure that you don’t get into any trouble or hassle if something happens.
4. What cleaning services are you offering?
You can find a variety of domestic cleaning company on the internet. However, not all cleaning companies offer the same type of cleaning. Some will ask for specific cleaning instructions and type of cleaning, then give you a quote based on this information.
It is important to be on the same page from the beginning regarding the type of cleaning that will be performed.
5. What length of time have you been in the business?
Although a start-up can be more affordable and offer many promotions, we recommend that you choose a well-established company in the industry. To stay in business for many years, it takes dedication and excellent service.
You can be more confident in the reliability of your chosen company’s employees and service if they have been around for a while.
6. What cleaning products and tools do you use?
Cleaning companies may have their preferred brands of cleaning products. If you don’t like the brand they use, don’t be afraid of asking them. Better yet, offer them the ones you already have.
You can ask your company if they use new tools for each project to avoid germs getting into your home. If they don’t, you can give them the tools that you have or let them use them.
After you have questioned the company and resolved all possible issues, it is time to hand the key over.
What if you aren’t satisfied with the outcome? Although it is unlikely that this will happen, since you have weeded out all the negative options through these questions. Make sure to contact your company immediately. Some services will offer a discount, others will refund you completely, and some may send another cleaner.